Chevy MyLink Not Working (Troubleshooting and Solutions)
Chevy MyLink is a fantastic infotainment system, but like any technology, it’s not immune to glitches.
If your Chevy MyLink Not Working, don’t worry! This guide will walk you through the common issues and fixes to get your system running smoothly again.

Common Problems with Chevy MyLink
Chevy MyLink might stop working due to a range of issues, including software glitches, connection errors, or hardware faults. Let’s break down the most common problems people encounter:
1. Unresponsive Touchscreen
The screen might freeze or fail to register touches, making the system unusable.
2. Bluetooth Connectivity Issues
Chevy MyLink may have trouble pairing with your smartphone or maintaining a stable connection.
3. Navigation System Errors
Sometimes, the GPS feature may display incorrect locations or fail to load entirely.
4. No Audio Output
If there’s no sound, even though everything seems fine visually, there might be an audio glitch.
5. System Crashes or Reboots
The system might randomly restart or fail to boot up altogether.
How to Fix Chevy MyLink Not Working
Here are the best fixes for Chevy MyLink problems:

1. Restart the MyLink System
A simple restart often resolves minor glitches. To restart:
- Turn off your car completely.
- Open the driver’s door to ensure the system powers down.
- Wait for a minute, then restart your car.
2. Check for Software Updates
Outdated software is a common cause of issues. Update Chevy MyLink by:
- Connecting to a Wi-Fi network.
- Navigating to Settings > System > Software Update.
- Following the on-screen instructions to install the latest version.
3. Troubleshoot Bluetooth Issues
If Bluetooth isn’t working:
- Forget the MyLink connection on your smartphone.
- On MyLink, delete the paired device under Bluetooth Settings.
- Re-pair the devices by following the pairing instructions.
4. Reset Chevy MyLink to Factory Settings
If restarting doesn’t work, reset the system:
- Go to Settings > System > Reset to Factory Settings.
- Confirm the reset and wait for the system to reboot.
5. Inspect Physical Connections
If you’re using USB or auxiliary inputs:
- Ensure the cables are securely connected.
- Check for any visible damage to the cables.
Advanced Troubleshooting Tips
If the basic fixes don’t resolve the issue with your Chevy MyLink, it’s time to dive into more advanced troubleshooting. These steps address deeper problems and can save you a trip to the dealership.
1. Perform a Hard Reset
If the system remains unresponsive:
- Disconnect the car battery for 10-15 minutes.
- Reconnect the battery to reset the system entirely.
2. Check for Hardware Issues
Sometimes, a faulty touchscreen or internal hardware might be to blame. In such cases:
- Visit a Chevy dealership for professional diagnostics.
- Check if the system is under warranty to avoid repair costs.
3. Update Your Smartphone’s Software
If Chevy MyLink relies on your phone for connectivity (e.g., Apple CarPlay or Android Auto):
- Make sure your phone’s operating system is up-to-date.
- Update related apps like Google Maps or Apple Music.
Preventing Future Chevy MyLink Problems
Here’s how you can minimize the chances of your Chevy MyLink acting up:
1. Keep Software Updated
Regularly check for software updates to keep the system running smoothly.
2. Use Compatible Devices
Ensure your smartphone is compatible with Chevy MyLink. Check the official compatibility list from Chevrolet.
3. Avoid Overloading the System
Don’t overload the system with unnecessary apps or data. Stick to essential apps for seamless performance.
4. Maintain Your Vehicle’s Electrical System
A weak car battery or electrical issues can affect MyLink’s performance. Get your vehicle’s electrical system checked during routine maintenance.
When to Contact a Professional
If you’ve tried everything and your Chevy MyLink is still not working:
- Contact your local Chevy dealership for support.
- Check your warranty to see if repairs are covered.
- Consider replacing the system if it’s beyond repair.
People also ask
How do I reset my Chevy MyLink?
To reset your Chevy MyLink:
Turn off your vehicle completely.
Open the driver’s door to ensure the system powers down.
Wait for about 1 minute.
Restart the car and check if MyLink has reset.
If that doesn’t work, you can also reset the system through the settings:
Go to Settings > System > Reset to Factory Settings and follow the prompts.
Why is my Chevrolet MyLink not working?
Your Chevrolet MyLink might not be working due to a few common issues:
Software glitches – Outdated or corrupted software.
Bluetooth connectivity issues – Problems with pairing or maintaining a connection.
Touchscreen freezes – Unresponsive or frozen screen.
GPS or audio issues – Navigation not loading or no sound.
Physical connection problems – Damaged cables or USB ports.
How to fix Chevy MyLink screen?
To fix your Chevy MyLink screen:
Restart the system – Turn off the car, wait a minute, and restart.
Check for software updates – Go to Settings > System > Software Update.
Disconnect and reconnect your device – Unpair Bluetooth and reconnect.
Reset to factory settings – Go to Settings > System > Reset to Factory Settings.
Check for physical issues – Ensure the screen is clean and free from cracks.
Is there a way to update Chevy MyLink?
Yes, you can update Chevy MyLink by following these steps:
Connect to Wi-Fi – Ensure your car is connected to a stable Wi-Fi network.
Go to Settings – On the MyLink screen, tap Settings > System > Software Update.
Check for Updates – If an update is available, follow the on-screen instructions to install it.
Conclusion
In Conclusion, Chevy MyLink is a powerful tool that enhances your driving experience, but technical issues can be frustrating.
By following the troubleshooting tips above, you can likely resolve most problems on your own. If the issue persists, don’t hesitate to seek professional help.